RUSH ORDER my order
Rush orders are moved up in line and shipped within 5-7 business days
This option needs to be ordered WITH the item needing to be rushed. (Both the rush order listing + the item needing to be rushed must be purchased together)
If you have any questions, please feel free to message us! Thanks so much!
We accept PayPal, all major Debit/Credit cards, ApplePay, and Etsy gift cards. Please note that we require payment in full before starting on your project.
If you need to cancel your order for any reason, we require you contact us to cancel within 5 business days of placing your order. On CUSTOM PIECES, you MUST contact us to cancel BEFORE final approval on your design...once approval has been made, we can no longer accept any cancellations.
Please verify that the mailing address when you order is your CORRECT MAILING ADDRESS as we ship to the address that is input with your order....
Each package will be sent via USPS (unless otherwise discussed) and tracking and shipping information will automatically be sent to your email as soon as your order is shipped.
If shipping speed is a priority, we offer faster shipping options at checkout....
APPROXIMATE SHIPPING TIMEFRAMES (timeframe for shipping once item leaves our hands):
Priority: 2-5 business days
Priority Express: 1-2 business days
LOST OR STOLEN
We are not responsible for lost, undeliverable or stolen packages.
Request a cancellation within: 5 days of purchase
But please contact me if you have any problems with your order.
All sales are final...however, if you have any concerns or questions, or have trouble with an order, please contact us and we will do our best to help sort it out any way we can! We greatly appreciate our customers and want to make sure you are completely happy with your purchase!
Please make sure you understand item sizes and finishes and contact us BEFORE ordering if you have ANY questions....we are always happy to help!
If your package has been damaged in transit; please let us know, so we can help assist you in getting a replacement!
Please feel free to contact us with ANY questions or special requests you may have! We are happy to accommodate you on custom requests or orders...just let us know what you're looking for. We do charge a non-refundable custom design fee of $20 on any custom signs...this covers the time we put into designing the perfect piece for your home...please contact us with any questions you may have regarding custom work.
YES! we love custom pieces! Our procedure on custom pieces are as follows:
-Contact us to discuss what you are looking for...verbiage, size, coloring, etc
-We will discuss a general design and create a custom listing just for you,
-After purchase, we will send you a design proof for you to look over and tweek if necessary,
-After you have approved design, we get started painting!
*PLEASE NOTE* we do not offer refunds on custom items after we have started the painting process...if you would like to request a refund, please make sure you let us know before final approval on design.
Each of our items list dimensions and specifics under the "item details" tab...after reading, if you have any questions, send us a convo through Etsy and we will happily answer any questions you have.
We are not currently accepting any new wholesale partners at this time...but thank you so much for the interest!
Nov 27, 2021
Jun 20, 2021
Loved working with them & goodness the sign is more than I could imagine. It truly makes my heart smile every time I see it in my girl’s nursery. Very attentive & helpful with communications as well!
Dec 31, 2020
Nov 5, 2020
Jun 6, 2019